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Privacy Policy

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Buttons & Needles value your privacy and integrity.

Find below why your privacy is very important to us. We hope you do enjoy browsing our online store, even if it’s just to browse products or looking to get involved as yourself.

The following outlines our Privacy Policy.

Emotional Aspect
We don’t talk shop, we talk your language.

Care Aspect
We carefully install 3rd party services to better your browsing experience.

Traditional Aspect
We prefer the traditional marketing approach over digitalization.

Joy Aspect
We’ll only use your data to enhance your online shopping experience.

Trust Aspect
We want to win you over with unique products, content, and enchanting experience.

Value Aspect
We do need traction, clicks, or website hits but only if we can upgrade your visual engagement.

Freedom Aspect
We give you the liberty to decide how frequently and which type of information would you like to hear from us. 

We are consumers first. We rely on creating original and unique content so you’ll be pulled towards our website.

Please read our Privacy Policy carefully to get a better understanding of how we possibly collect, use, communicate, and make optimal use of your Personal Information. Queries or concerns are welcome to be addressed at hi@buttonsneedles.com

Why we use your information? 

We may use the information we collect from you in the following ways: 

- To personalize your online shopping experience in such a way you feel like shopping in the on-site display store.

- To improve our online shop to better serve your shopping needs.

- To administer a contest, discount offers, promotion, survey, or other online store features.

- To quickly process your guest blog submissions.

- To send periodic emails regarding topics you opt-in for and follow up with you by email.

    What Information do we collect?

    Our sole purpose is to deliver better services. Thus, we will identify, collect, and use personal information to fulfil those purposes specified by us in the below-mentioned categories.

    Our main concern is to filter information relevant to us. Thus, we will only retain personal information for the fulfillment of those purposes, unless we obtain individual consent or as required by law.

    Your data is our data, none of the 3rd parties' data. Thus, we will protect your personal information as it’s our own. We safeguard your data through reasonable security measures, unauthorized access, misuse, or disclosure.

     

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    Personal Information

    When placing an order, as appropriate, you may be asked to enter your name, social media handle, date of birth, gender, address, email address, and phone number to help you with your onboard browsing experience. 

    We identify you when you browse our online shop or inquiry about our products. It helps us to keep your information safe.

    We use your name and contact details to deliver your orders to you.

    We keep you informed of service and order updates by email. It includes updates of order confirmations, successful guest blogger submissions, social media contest submission, policy privacy, terms and conditions, and order confirmations.

    We manage your participation you choose to participate in. It includes social media contests and discount offers in real-time.
    We have no control over and assumes no responsibility for the content owned and operated by the 3rd party service provider.  

    Size & Measurement Information

    We also offer custom stitch services. We need your body size details to stitch the dress fit to your measurements. We may use a 3rd party plug-in to help make recommendations about products, style, sizes, and fit.

    Payment Information

    We accept multiple payment gateways to collect payments and give refunds. It helps us to keep a record of financial transactions with you.

    Contact History Information

    We make the best possible use of information submitted by you via email, Facebook messenger, WhatsApp chat, social media, and/or contact form. It helps us to constantly improves our customer services and support to you.

    Purchase History Information

    We help you to keep track of the product notifications, so you get the products faster. It includes an update on the availability of a particular product you liked or chosen to be notified of.

    We refer to your returns request by our delivery and returns, and terms and conditions. It helps us to understand which product you have bought and claimed for returns.

    We analyze what you’ve searched, liked, bought, or added to the cart to provide you the best possible information on our store. Your preferences are important to us, we can place the content in such a way it will show you the recommended products to ensure you’ll find what you are looking for.

    We match purchase links coming from different resources that might have introduced you to us. We've involved several influencers in our marketing campaigns. They promote our product on their website and social media platforms.

    We only share relevant purchase history with 3rd parties to understand when they have made a successful introduction to us.

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    Cookies

    Yes. Cookies are small data files that can hold information regarding a specific visitor. It is stored on your computer or device when you first visit a website only if you allow it through your web browser.

    How do we use cookies?

    We use cookies to:

    - Present relevant information to improve the online store user experience and user interface.

    - Help us with site navigation to remember the digital consumer journey.

    - Understand your preferences to analyze site activity, page views, downloads, visitor numbers, and behaviors.

    - Target advertising messages to keep track of our advertisements' performance.

    - Compile aggregate data to evaluate store traffic, interaction to provide you with improved content and services for future visits. 

    Disabling Cookies

    You have the right to accept all, deny all, and/or manage your cookies preferences.

    If you deny all or modify cookies settings from your browser, some of the features that make our online store experience more efficient may not function properly or you may not be able to access certain content blocks (images, videos, infographics) in our store.

    There are mainly 4 types of cookies: 

    Necessary Cookies
    These are permanent site functionality cookies that allow visitors to navigate the website and use our features at their optimal best.

    Session Cookies
    These are temporary cookies that allow us to measure, monitor, and analyze our visitors' interaction with our online shop to further improve website functionality.

    Preferred Cookies
    These are optional cookies that allow us to remember your preferences based on language or location and help us making our visitors´ online shopping experience as personal as possible.

    3rd Party Cookies
    These are social media cookies that use to deliver banner or display ads relevant to our visitors and help us measure the effectiveness of our cross-promotional marketing campaigns. 

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    Data Protection Law

    We are Irish based startup, thus, we required to follow guidelines provided by The Data Protection Commission (DPC) under the Data Protection Act 2018.

    The law states that the processing of personal data in the EU, setting out more extensive obligations on data controllers and processors, and providing strengthened protections for data subjects.

    Although the GDPR is directly applicable as a law in all Member States, it allows for certain issues to be given further effect in national law. 

     

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    Copyrights

    The content and trademark on this online store are subject to the German Copyright Law known as Act on Copyright and Related Rights (Urheberrechtsgesetz – UrhG).

    According to Copyright Law, duplication and distribution content should follow copyright law. Buttons & Needles hosting two different kinds of content blocks: 

    Original Content
    Created by the operators of this online store in terms of product pages, details, guidelines. Download and copies of this content are only permissible for private and non-commercial use.

    User-Generated Content
    Created by the 3rd parties, guest bloggers, fashion influencers, customers in terms of reviews, testimonies, blog posts, and social media posts. Download and copies of this content are only permissible for private and non-commercial use.

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    Contact Us

    This website and blog are operated by Buttons & Needles LLC.
    Tax No: 
    VAT: 
    Physical Address: Bonn, Germany.

    If there are any questions regarding this Privacy Policy, you may contact us hi@buttonsneedles.com

    Last Updated on Jan 28, 2021.